Frequently Asked Questions
When should I see a Sport and Exercise Physician?
Our doctors are uniquely placed to provide an accurate diagnosis for a wide range of sports and musculoskeletal injuries and conditions affecting any part of the body. This may also include individuals with medical conditions that impact their exercise capacity and health, such as osteoarthritis, obesity, diabetes, heart disease and asthma.
We take a detailed history, complete a comprehensive examination and review your investigations (scans, blood tests etc.) to formulate a holistic assessment and diagnosis.
Treatment options are then put forward and discussed with you which may involve a specific rehabilitation programme, prescription medications, cortisone or other injection options, or appropriate surgical referral.
Do your Sport and Exercise Physicians perform procedures?
Yes. Our specialists have point of care ultrasound in the rooms, to assist with diagnosis during your consultation, and perform cortisone, autologous blood or viscosupplementation injections if appropriate.
Do I need a referral?
Referrals from General Practitioners (GPs) and other medical specialists (surgeons, physicians) are required as they assist with assessment and communication to your medical team. GP referrals are valid for 12 months from your initial appointment. Please have the contact details of your GP and other treating practitioners available at your consultation.
How long are appointments?
Initial appointments are generally between 30-40 minutes and reviews approximately 20 minutes.
Is this service covered by medicare or private health insurance?
As medical specialists, all consultations are eligible for a medicare rebate, however we do not provide bulk billing services. Medicare rebates are higher for those who obtain a valid GP or specialist referral.
Consultations with our doctors are not eligible for rebates through your private health service, which is consistent with all medical specialty consultations.
Can a Sport and Exercise Physician refer for bulk-billed MRI scans?
Yes. Our specialists have access to fully rebateable MRI scans.
Do you offer telehealth?
Yes.
How do I get there?
Our rooms are located at the rear of the Ramsay Surgical Centre in Hawthorn, with access from Linda Crescent (follow the signs).
Car parking can be found either in the car park across the road from the hospital or on surrounding streets (please observe parking restriction notices).
Access via train is from Glenferrie or Hawthorn stations – both a 5-10 minute walk to our rooms.
Tram access is also convenient via Tram 16 along Glenferrie Road.
Do you have wheelchair access?
Yes.
Do your doctors consult anywhere else apart from Hawthorn?
Yes. Dr Wood consults at First Light Healthcare in Byron Bay and Dr Chris Hasenkam consults at Junction Oval in St Kilda. Appointments for both locations can be made through our Hawthorn rooms, on 03 9819 3499.
Do your doctors use AI scribes?
Yes. Our doctors utilise AI scribes to assist with dictation and letter generation. Our AI software products are developed specifically for medical use and are compliant with Australian Privacy Principles. Details on the products our doctors use can be found at https://www.heidihealth.com/au/safety and https://i-scribe.com.au/general/data-security-you-can-trust-i-scribes-commitment-to-privacy-and-safety/.
If you have any concerns about the use of AI or would like to withdraw your consent for in consultation use, please discuss with our administration team or your doctor at the beginning of your consultation.